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Ina Level 3 · Autopilot

Meta Messenger

Connect your dealership’s Facebook Page Messenger to CARF and turn inbound conversations into an active sales channel.

With Ina Level 3, Meta Messenger works with Scott, your CARF Virtual Salesperson, to help respond to customer enquiries, answer vehicle questions, capture leads, and move conversations toward appointments, financing, trade-ins, or the next step in the sale.

Included with Ina Level 3Scott Virtual Salesperson

At a glance

Available with
Ina Level 3 — Autopilot
Pricing
$129 CAD / month
Includes
Scott Virtual Salesperson

What Meta Messenger does

Bring Facebook Page Messenger conversations directly into your CARF sales workflow.

When Ina Level 3 is active, Scott can work with inbound Messenger enquiries using your dealership’s configured sales rules and inventory information.

Scott can help customers with vehicle availability, pricing, financing questions, trade-ins, appointments, and other common sales enquiries while keeping the conversation connected to the dealership’s CARF workflow.

Why dealers use it

Turn Facebook conversations into sales opportunities without requiring your team to manually handle every first response.

  • Bring inbound Facebook Page Messenger conversations into CARF.
  • Give customers faster responses to common sales questions.
  • Let Scott use dealership inventory and configured sales rules when responding.
  • Answer vehicle availability and pricing questions.
  • Guide customers toward financing applications when appropriate.
  • Collect trade-in information and customer details.
  • Help move customers toward dealership appointments and visits.
  • Keep conversations connected to the dealership’s sales workflow.
  • Allow dealership staff to monitor and take over conversations when needed.

Included with Ina Autopilot

Meta Messenger is available as part of Ina Level 3 — Autopilot.

When the dealership activates Ina Level 3, Meta Messenger and Scott, the Virtual Salesperson, become part of the dealership’s automated sales and marketing workflow.

There is no separate Meta Messenger subscription or separate Meta Messenger price.

From conversation to customer

Messenger is only the beginning of the workflow.

A customer conversation can move into vehicle selection, financing, trade-in information, appointments, customer follow-up, and ultimately the Sales & Deals process while remaining connected inside CARF.

Scott helps bridge the gap between an inbound enquiry and the dealership team that completes the sale.

Pricing

INA LEVEL 3 — AUTOPILOT

$129 CAD / month

Meta Messenger is included with Ina Level 3 at no additional Meta Messenger charge.

Ina Level 3 also includes Scott, CARF’s Virtual Salesperson, along with the Level 3 automated marketing and sales workflow.

Turn Messenger conversations into an active sales workflow

Ina Level 3 connects the Meta Messenger channel with Scott, your CARF Virtual Salesperson, and the dealership team that completes the sale.