IDV Check

Complete customer identity verification without leaving the deal.

IDV Check gives your dealership a structured way to verify customer identity as part of the CARF Sales & Deals workflow.

The verification can remain connected to the customer and transaction so your team has a clear record of the identity-check process when preparing financing, completing lender requirements, supporting fraud-prevention workflows, or delivering the vehicle.

IDV Check can support:

• Customer identity verification.
• Fraud-prevention workflows.
• Financing and lender compliance requirements.
• Verification before vehicle delivery.
• Customer and deal record documentation.
• Consistent identity-check procedures across dealership staff.

Know who you are dealing with before the transaction is completed.

Identity fraud can create significant financial and operational risk for dealerships. IDV Check helps make identity verification a normal part of the deal instead of a separate process your team has to remember later.

• Verify customer identity from the deal workflow.
• Help meet identity-verification requirements requested by lenders.
• Reduce exposure to identity fraud and fraudulent financing applications.
• Keep verification results connected to the customer and transaction.
• Give managers a clearer record of whether identity verification has been completed.
• Add verification before financing, signing, or vehicle delivery where required.
• Reduce reliance on disconnected third-party processes.
• Use the same workflow whether CARF assists with the financing or the dealership uses its own lender relationships.

Identity verification should happen at the right point in the transaction — not after the vehicle has already been delivered.

IDV Check can be incorporated into the dealership's deal process so verification can be completed before critical steps such as:

• Submitting financing.
• Completing lender documentation.
• Finalizing contracts.
• Accepting certain transactions.
• Releasing or delivering the vehicle.

1. Customer / Deal
2. Identity verification
3. Fraud & compliance check
4. Financing / Documents
5. Signing
6. Vehicle delivery

This gives the dealership a more consistent verification process across its sales team.

IDV Check is available through CARF Sales & Deals.

Enable the service for your dealership and authorized team members can run identity verification directly from supported customer and deal workflows.

Verification activity remains connected to the CARF customer and deal record.

• Set Up IDV Check

IDV Check works alongside the same customer and transaction record used for vehicle selection, pricing, financing, protection products, documents, signatures, payments, and delivery.

That keeps identity verification connected to the broader deal instead of creating another isolated compliance workflow.

• Explore Sales & Deals
• Explore CDI